Contact BabyPostal Support

Contact Support

The fastest way to get help is to send us a message. Our support team typically responds within 24 hours on business days.

Email us directly at support@babypostal.com

Self-Help Resources

Many questions can be answered quickly by browsing our most common topics:

• Getting started with BabyPostal
• Baby Tracker — logging feedings, sleep, and milestones
• Marketplace — buying, selling, and renting items
• Account settings and privacy
• Credits and payments

Marketplace Help

If you have an issue with a Marketplace transaction, the fastest way to resolve it is to message the other party directly through the listing page. For disputes that can't be resolved between users, contact our support team and include your order number.

Submit Feedback

We're always looking to improve. Use the form below to share what you love, report a bug, or suggest a new feature.

Submit a Complaint

If you've had a negative experience and would like to file a formal complaint, please email us at legal@babypostal.com

Please include your account email, a description of the issue, and any relevant order or listing numbers. We will acknowledge your complaint within 48 hours.