Terms of Service
Last updated: 8/11/2025
Please read these Terms of Service (“Terms”) carefully. They govern your access to and use of the BabyPostal website and mobile applications (collectively, the “Platform”) and the services offered via the Platform by BabyPostal, Inc. (“BabyPostal,” “we,” “us,” or “our”). These Terms also contain important information about your legal rights, remedies, and obligations. By accessing or using the Platform, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, you may not access or use the Platform.
Our collection and use of personal information in connection with your access to and use of the Platform is described in our Privacy Policy. We may modify these Terms from time to time. If you continue to use the Platform after changes go into effect, you will be deemed to have accepted the updated Terms.
1. The Platform
BabyPostal provides an online marketplace that enables third-party users to list, rent, sell, or donate baby-related products and services (collectively, “Items”) and allows other users to discover, communicate, and transact directly with those providers (collectively, “Users”). BabyPostal does not own, control, manage, offer, deliver, or supply any Items listed on the Platform. When you rent, purchase, or accept Items, you are entering into a contract directly with the provider of those Items (“Provider”), not BabyPostal. We do not endorse any User or listing and do not guarantee the quality, safety, legality, or suitability of any Items.
2. Eligibility & Accounts
You must be at least the age of majority in your jurisdiction to use the Platform. To access certain features, you must create a BabyPostal account and provide accurate and complete information. You are responsible for safeguarding your account credentials and for all activity that occurs under your account.
3. Prohibited Conduct
You agree that you will not: Complete or attempt to complete any transactions outside the Platform; Use the Platform for fraudulent, illegal, or discriminatory purposes; Harass or abuse any other User; Circumvent our fees or policies; Copy, scrape, or otherwise exploit content from the Platform; Damage, steal, or fail to return rented Items; Upload or distribute harmful, defamatory, or deceptive content. Violation of these rules may result in suspension or termination of your account.
4. Transactions
Payments: All payments must be made through the Platform. Providers may not accept cash or off‑platform payments. Fees: BabyPostal may charge service or convenience fees. Cancellations & Refunds: Cancellation and refund policies are outlined at checkout and may vary by Item. Damage: You are responsible for returning rented Items in their original condition (normal wear excluded). You may be charged repair or replacement fees for lost, stolen, or damaged Items.
5. Content & Reviews
Users may post reviews, ratings, photos, and other content. By posting content, you grant BabyPostal a worldwide, non‑exclusive, royalty‑free license to use, reproduce, and distribute such content for Platform operations. Reviews reflect individual opinions and do not represent BabyPostal’s views.
6. Medical Disclaimer
Content provided on the Platform (including AI‑assisted responses) is for informational purposes only and is not medical advice. Always consult a qualified healthcare provider for medical concerns.
7. Third‑Party Links
The Platform may contain links to third‑party websites or resources. We are not responsible for the availability or accuracy of such third‑party resources or for their content, products, or services.
8. Ownership & Intellectual Property
The Platform, including all content created by BabyPostal, is owned by or licensed to BabyPostal and protected by intellectual property laws. You are granted a limited, revocable license to use the Platform for personal use only.
9. Feedback
If you provide feedback, suggestions, or ideas to BabyPostal, you grant us the right to use them without restriction or compensation.
10. Disclaimers
The Platform and all Items are provided “as is” and without warranty. BabyPostal makes no representations regarding the quality, safety, or legality of any Items or the accuracy of any content.
11. Limitation of Liability
To the fullest extent permitted by law, BabyPostal’s total liability for any claims related to the Platform or any Items will not exceed the greater of (a) $100 or (b) the total amount you paid through the Platform in the 12 months prior to the claim.
12. Indemnification
You agree to indemnify and hold harmless BabyPostal, its affiliates, officers, and employees from any claims, liabilities, or damages arising from: Your use of the Platform or any Items; Your violation of these Terms or applicable laws; Your interaction with other Users.
13. Dispute Resolution
Binding Arbitration & Class Action Waiver: Except where prohibited by law, you agree to resolve any disputes with BabyPostal by binding arbitration in San Francisco, California. You waive the right to participate in class actions or jury trials.
14. Governing Law
These Terms are governed by the laws of the State of California, without regard to conflict of law principles.
15. Termination
We may suspend or terminate your account or access to the Platform at any time, with or without cause.
16. Contact Us
If you have questions about these Terms, contact us at: BabyPostal, Inc., 123 Blossom Lane, San Francisco, CA 94105, legal@babypostal.com.